5 Expectations of Patient Services Hub in an Evolving Digital World
To support new specialty medications set to launch, biopharmaceutical manufacturers are seeking innovative ways to create efficiencies and improve the patient experience.
Advances in patient services hub technology can improve patients’ overall access and adherence to drug therapies. And in new and more efficient ways, advanced technology minimizes the obstacles patients encounter and expedites time-consuming steps along the patient care journey, such as enrollment, reenrollment and reverification.
Technology helps biopharma companies and healthcare providers better communicate with subsets of patients, helping to identify and better address onboarding challenges. Having the right technology to streamline and automate interactions between patients and healthcare providers, while collecting valuable data for analytics and insights, can lay the foundation for a successful product launch.
This playbook explores the essential interconnectivity between technology, data and analytics in shaping patient access and support services today.